Friday, March 17, 2017

March...Ah the "Madness"


Reading the article in the USA Today, “NCAA tournament: Ranking Thursday's 16 first-round matchups” (Timanus and Gleason), it reminded me of how there are certain events in our country that seem to bring people together regardless of backgrounds. As they write in the article, “With all due respect to the participants in the First Four round, the opening Thursday of the NCAA tournament is widely viewed as the real beginning of the Big Dance. It’s the day that marks the start of the weekend when March Madness is at its most, well, mad. It’s the day when your carefully thought-out bracket predictions either take shape or get relegated to the recycling bin of history.”  It is one of the most talked about events throughout the year.  And the odds are almost even money that someone with no basketball knowledge can do as well at picking teams as the most studied hoops junkie.  So what should companies do?  Embrace it!  This is an opportunity to bring your team together – your biggest diversity issues will be Kentucky or Louisville, Dukie or UNC, or ACC vs Big 10.  Wow, wouldn’t we all love for THAT to be our diversity challenge?

I think companies that try to squash the fun end up losing in many ways.  If you have good leaders, good goals, a good culture and great employees – guess what…they will watch, celebrate and GET THEIR WORK DONE.  We are always searching for ways to get our teams to come together, we are always looking for ways to build relationships, we are always looking for ways to improve communication within the team, we are always searching for something to drive that competitive spirit, we want a better culture.  “March Madness” provides a terrific opportunity to make progress in all those areas.  It allows for employees to bond over common interests, which helps build friendships.

Staffers at the marketing company Phelps will be able to keep an eye on the games at their desks or on conference room TVs. CEO Joe Phelps says his 86 employees are “hard workers, often staying late or completing projects on weekends”, so he's fine if they work a little less hard during days when games are on during office hours.  "If you hire the right people in the beginning who are motivated and productive, then we're past the time of measuring and having everyone with their nose to the grindstone all the time," said Phelps, whose company is based in Playa Vista, California.

Also, what I have learned in my quarter century in Human Resources…well… people are going to do what they want to do.  First day of hunting season in Wisconsin, Day after Thanksgiving, St.Patrick’s Day, MLB Opening Day, Cyber Monday…..the list goes on.  What is common about these days?  People will find a way to do what they want.  The smart companies recognize this and use it to enhance their own company culture.  “If you can't beat them, join them.”   You're not going to stop people from watching, just as you're not going to stop people from clicking on the Internet.   Moreover, trying to clamp down on our employees is likely to be a morale buster. As leaders, we should use the tournament or events like the Super Bowl and World Cup soccer games to build camaraderie and a positive atmosphere.  Maybe even bring the popcorn and pretzels.

According to a report published by WalletHub, corporate losses based on unproductive workers is estimated to be more than $1.9 billion. Those numbers include long lunches that hoops fans take to watch games, time spent checking brackets during the work day, and employees taking sick time to watch or go to games.  As Michael Sheffield reported in Memphis last year, “When the University of Memphis Tigers last played in the tournament a couple of years ago, the city essentially shut down from tip-off until the end of the game. But, the good news was most executives were probably sitting next to their employees watching the games.”  Take this estimated UNPRODUCTIVE time and use it to build FUTURE productivity.  Teams ebb and flow in productivity.  Teams bond as they rally together around certain events – acquisitions, software implementation, new programs, and yes, even March Madness.  Think of March Madness as a strategic opportunity to build a better team.

During March Madness, we see a wide range of diversity.  We see it on the playing courts, on the coaching sidelines, in the stands, at fan parties and in all the advertising. Ah, the “Madness.”   It’s a good example of how diverse cultures, socioeconomic backgrounds, races, genders, lifestyles and differing viewpoints come together to celebrate in sports.   So, when we look at the basketball games starting today running through early April, know that diversity is still a piece of the Madness, and it’s still evolving. Help us evolve.  Have fun and enjoy the time.

Together. We. Win.



Dave Harmon
People Division
Kindness is Currency

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